HealthMarkets Reviews

I recently signed up for a Medicare plan, and the rep assured me that my doctor was included. Turns out, he ain't on the plan at all. I wouldn't suggest going with Health Market.

Adam Gent is truly outstanding. Super friendly and super helpful. He assisted me in discovering a more affordable Medicare plan that provided additional benefits. I suggest him to all my friends who are either retiring or switching plans. If you're in need of assistance, definitely reach out to him.

Our experience with Will was quite impressive. He was very thorough, had a wealth of knowledge, and addressed all our inquiries. He also asked questions to figure out our health care needs in the best way possible. Honestly, it was a 5-star experience. We can't praise his customer service enough. Absolutely recommend!

I’m Tammie Johnson, and I’m in a tough spot needing assistance with food stamps and cash. If you could lend a hand, I’d be super grateful. Thank you so much for your support, and God bless!

I was looking into whether to drop my old employer's plan (I'm retired, but can stick with it if I cover the full cost). I chatted with Fred d.l.T, who looked into everything for me and ultimately suggested I stay with my current plan since it's the best fit for me. I really value the speedy reply, the solid expertise, and the straightforwardness. If my situation with my previous employer shifts, I'll definitely reach out to him again.

It's a real hassle having your phone ring off the hook with agents trying to get you to pick their insurance. Luckily, I was advised to reach out to Kevin instead of putting up with the constant interruptions. He’s dedicated to ensuring you get the right coverage for your unique situation. I’ve got some special needs that many insurers overlook, but he found a plan that fit my budget and met my requirements. My family and I have also helped a bunch of folks get insured, and having a trustworthy agent like Kevin makes the whole process a breeze. You really can’t go wrong with Kevin Morton.

I met up with Lauren Taylor in Denver to sort out insurance for 2022, and after our first chat, things went downhill fast. Her emails clearly state not to reach out to the office as deadlines get close. It mentions they’ll ensure everyone gets covered. On the final day, I got a text asking if I had picked a plan for my family. I replied right away, letting them know I had sorted that out weeks ago and just wanted to confirm everything was alright. I was told the message was a mistake and that all was well. But let me tell ya, everything was not alright. She didn’t manage to secure coverage and then, as far as I can see, took off on vacation. Now I’m starting the whole process over with someone else. If you want to waste a bunch of time and end up without coverage, go ahead and choose Lauren Taylor.

An agent visited our place, and she kept insisting how much she wanted to help us cut costs. We reached out to her, provided all our prescriptions, and showed her the prices we were paying with our old insurance. Turns out, we were losing $4,500 annually just because we moved to a new county. Unfortunately, Shelley T. messed things up for us; she was dishonest. I saved her email, but when I tried to access it to confront her about her false claims, I couldn't find it anymore. Now it's too late to fix things, and some of my prescriptions have shot up in price by 100%. Seriously, don’t go with this company; their staff isn’t qualified. When she finally got back to us, she just tried to sell us something even pricier. It’s a total scam, so steer clear.

Overall, it was decent. Ms. Garner was quite helpful and understanding, but there was another woman who assisted us on a different line—can't recall her name—who was really rude and seemed bitter. She was in such a hurry that when she was explaining the policies, she spoke so quickly that I couldn't catch what she was saying. My dad's English isn't the best, and it’s tough to follow someone who talks that fast. Then she had the nerve to say she could help others if we kept asking questions. It was just absurd, and it doesn’t help when you act all nice with a quirky tone but don’t really engage. Honestly, I wish I knew her name. It makes me hesitant about health care if they can’t clearly explain things and show some patience. I mean, you’re getting paid to help folks who might not know much about health care and their benefits—that’s why they’re reaching out.

We found out about Jean through HealthMarkets.gov, and it felt like an insurance guardian had come to our rescue. Jean was incredibly dedicated and professional, ensuring we didn’t end up without health coverage. She kept in touch regularly with phone calls and video meetings, guiding us through the insurance purchasing process and making sure we grasped what we were getting. By the time we wrapped up with Jean, we had budget-friendly insurance from a trustworthy company. Huge thanks to you, Jean; we truly value your help!

Jean Calhoun is absolutely fantastic!!! I was in a bit of a bind needing to switch health plans after relocating. She really took the time to break everything down for me and was super quick to respond. The whole process felt like a breeze, and she ensured that all my requirements were met. My previous agent at health markets was tough to contact, but this time around, the experience was way better. I’ll definitely recommend Jean to my friends and family for any insurance stuff.

I reached out to the main line, and the manager put me in touch with a local agent (south Austin, Texas). I was looking for details on Medicare advantage plans. The guy's name is Art. I had a hard time getting any info from him at all. He promised to provide the details, but he just didn’t follow through.

She was super professional, really knowledgeable, and just plain helpful in every way I could ask for. Honestly, my experience couldn't have been better. I truly appreciated her assistance! I'm really thankful she was the one who assisted me.

We had a fantastic time collaborating with Aaron Cheney. His expertise in the different insurance choices is top-notch and super easy for us to understand. He showed a lot of patience since we had a ton of questions. We’d definitely suggest him to others.

I really had a wonderful time, all thanks to Aigner Garner. She was super helpful, answered every question I had, and assisted me in choosing a plan that suited me well.